Shipping Policy

Shipping Policy – Wallevo

At Wallevo, we ensure safe and timely delivery of your orders across Pakistan. Please review our shipping policy below:

Order Processing Time

• Standard orders are processed within 1-2 business days after confirmation.
• Custom frames require 3-5 business days for processing before shipping.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Charges

• PKR 5000 or above: Free shipping across Pakistan.
• Orders below PKR 5000: Shipping charges apply based on location and will be calculated at checkout.

Estimated Delivery Time

• Major cities: 3-5 business days after dispatch.
• Remote areas: 5-7 business days after dispatch.
• Custom frames: May take 7-10 business days due to additional processing time.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your delivery status.

Delivery Partner

We use trusted courier services to ensure safe and timely delivery. In case of delays due to unforeseen circumstances, we will notify you.

Failed Delivery Attempts

If the courier is unable to deliver due to an incorrect address or unavailability, they will attempt delivery up to two times. If the delivery fails, the order will be returned to us, and additional charges may apply for re-shipping.

What to Do If Your Order Is Delayed?

If your order is delayed beyond the estimated time, contact us at wallevoco@gmail.com with your order number, and we will assist you in tracking your shipment.

For any further questions, feel free to reach out to us. Happy shopping with Wallevo!